Buffalo: 716.474.3898

Rochester: 585.765.3369

Waters Basement Services, Inc.


Bob Waters owner of Waters Basement Services, Inc. with one of his trucks and trailer.

Is there Mold, Mildew, or Water in Your Basement?  

Is your basement damp, wet, cracked, stained, chalky, leaky, or flaky?

Does your home have a crawl space or stone foundation?

Waters Basement Services waterproofing and encapsulation system provide a real solution to eliminate damp, wet, musty basements.

“We can transform your basement into a bright, clean, dry, healthy, comfortable living space.  Waters Basement Services can make your basement as warm and comfortable as any room in your home!”

Wet or damp environments are unhealthy, destructive, and are common problems in all types of basements:

Block Foundation
Poured Concrete Foundation
Stone Foundation

Waters Basement Services has built its reputation on developing long-lasting relationships; putting customer service at the forefront of our business.


Basement Services in Rochester & Buffalo NY

See our list of different basement services and repairs
Before & After

Waterproofing services in Rochester

View our before and after
Information Center

Basement finishing in Buffalo NY

Learn about your basement and the importance of proper care

Recent News

Drain Tile Video Camera Inspection: A New Service from Waters Basement Services

Drain Tile Camera Inspection

Bob Waters inspecting a downspout conductor line

Announcing the newest service from Waters Basement Services Inc: Drain Tile Video Camera Inspections!

If you’re experiencing clogged drain tile, call Waters Basement Services, Inc. to have a camera inspection of your drain tile. A drainage camera is very useful in helping to determine if your drain tile can be cleaned, is plugged, or filled with tree roots and needs to be replaced. Having a drain camera inspection allows the homeowner to understand what potential issue may arise, or if they need to address a problem immediately. The best way to determine the condition of your drain tile is by a camera inspection. The camera provides a view of the drain tile, (on a small TV screen) locating any tree root intrusions, breaks, plugs/blockages or other common problems.

Drain tile is the most important ingredient in effective basement waterproofing. In order to operate properly, your drain tile needs to be free of debris that can build up over time. Drain tile should be cleaned at least once a year; or more often depending on your soil type. The drain tile needs to be free of debris and able to flow into a sump basin and then pumped out of your basement or flow out into the storm sewers. Whether you have owned your home for years or are planning to buy a new home, the biggest advantage of a drain camera inspection is that it finds the source of a drain problem quickly and accurately.

Learn more about our drain tile services here.

Waters Basement Services, Inc. can inspect your drain tile for potential problems. During the month of February we are offering $25.00 off a drain tile camera inspection. Call Waters Basement Services, Inc. at (716) 474-3898 to schedule an inspection.

Sump Pump Reviews: Liberty, Zoeller, & Wayne Sump Pumps

At Waters Basement Services, we’re always looking to provide our customers with the best value.  After over 25 years in the industry, we’ve used a lot of different products and brands – the good and the bad.  Sump pumps are no different.  We’ve reviewed several different brands and models, and based on our experience and customer feedback, there’s one brand that we love using for all our projects.

Zoeller Sump Pump Review

Zoeller Sump Pump (source: Amazon)

Zoeller Sump Pump Review

Waters Basement Services, Inc. installed Zoeller sump pumps for a number of years.  However, we made the decision to change this based on product performance and customer feedback.  Our #1 focus has always been on quality and making sure you don’t need to worry about what is going on in your basement – and their product just wasn’t cutting it anymore.

We had complaints and service calls on the Zoeller sump pumps explaining that they were not working, or not working reliably.  When we were installing Zoeller pumps, they were only carried a 1-year warranty on their products, which is just too short of a warranty period for a product that should last years.

Upon inspection of the pumps, we frequently found that the switch was faulty and had to replace the sump pump for our customers.  That didn’t make our customers happy and frustrated our team as well, so we made the decision to find a different product.

Wayne Sump Pump Review

Looking for different products, we decided to consider Wayne Sump Pumps.  However, due to mixed reviews and a questionable warranty, we decided to seek other options.  Their sump pumps offered a 2-year warranty – a little better than Zoeller – but not as good as the company we ended up choosing.

Waters Basement Services has never made Wayne Sump Pumps a consistent part of our business, but we decided to seek a better option for our customers.

Liberty Sump Pumps (source:LibertyPumps.com)

Liberty Sump Pumps (source:LibertyPumps.com)

Liberty Sump Pump Review

The final sump pump we considered was Liberty Sump Pumps.  With a 3-year warranty and the added advantage of being a local company, Liberty seemed like a good option.  These sump pumps are made in the USA – manufactured locally in Bergen NY.

After a review of their products, we have decided to recommend the Liberty 250-Series 1/3hp sump pumps.

They back up their quality with their warranty – a full 3-year warranty.  After installing them with a number of customers, we’ve received very positive feedback.  They frequently remark on how quiet and efficient Liberty pumps are, lowering energy bills and operating worry-free. Waters Basement Services have received no complaints from our customers to date on Liberty sump pumps.

We are very pleased with the performance of Liberty Pumps and intend on continuing to recommend them to all of our clients.

Lower Energy Bills with Rim Joist Spray Insulation

Stop air and moisture infiltration at the rim joist (ban joist), the space between your home and basement walls, of your home. Stopping air infiltration is the best defense against energy loss. Your home lets in cold air during the winter and warm air in the summer, resulting in higher energy bills.


Before, without any insulation


After, with Rim Joist Spray Insulation

Stuffing fiberglass insulation between floor joists is a common method of insulating the rim joist in many homes. Fiberglass insulation has gaps and voids when installed, allowing air to infiltrate. Because fiberglass insulation doesn’t fit snugly, it is air permeable. Rim joists (Ban Joist) expand and contract with the change of seasons allowing air to enter and exit at will. Rim Joist spray insulation is a closed cell application which fills in the whole space without any gaps or voids. Unlike fiberglass insulation, which is only a thermal barrier, the spray foam insulation creates both an air and vapor barrier at the rim-joist. Creating an air barrier at the rim joist becomes vitally important because moist air can create condensation. Moist air can filter through fiberglass creating condensation at the rim-joist, which can eventually lead to mold and mildew problems.

Spray insulation sticks to the rim joist eliminating the condensing surface. Improper insulation at the rim joist can result in high energy bills, air quality issues, and moisture damage. The spray insulation is highly adhesive, so it sticks and stays in place as it expands to fill gaps. Once cured, the spray insulation provides an effective air seal as well as insulation. Because the spray insulation doesn’t allow air to move through it (which diminishes R-value) it always performs at its full rated R-value.

Waters Basement Services, Inc. offers a solution for stopping air infiltration with Rim Joist Spray Insulation.

Fixing Vertical and Horizontal Wall Crack Problems

Vertical and Horizontal cracks are common in both newly constructed and older homes.

Vertical Wall Cracks

Vertical wall cracks are commonly found around windows, service pipes, corners, and in long spans of open foundation walls. While vertical wall cracks do not often lead to structural issues, they commonly leak water. If not repaired, over time more water enters and the crack can become larger. Water and moisture cause mold and mildew to grow on organic materials. Materials like drywall, boxes, cloth and most other common building materials have some organic composition and are vulnerable to mold, mildew, dust mites, and rot. Additionally, be wary of absorbent basement wall materials that can absorb moisture as they can also hold water.


Waters Basement Services, Inc. provides a guaranteed solution to leaking wall cracks with an innovative Polyurethane wall crack repair. We seal the crack with a special flexible sealant on the surface of the crack from top to bottom. This bead of sealant will slow and, in many cases, stop the flow of water through the crack. Waters Basement Services, Inc. then sticks the strip of wicking drain strip material to the sealant, and tucks it into the drainage created at the floor. An overcoat of special sealant is applied over the wicking strip, overlapping onto the concrete wall at least 2” on each side. The wicking strip is covered completely, creating a sealed patch from the top of the crack to the bottom. The wicking strip is a bond breaker between the top coat of sealant and the wall. It serves to wick away any water that gets past the first bead of sealant down into the drainage below. The Polyurethane Wall Crack Repair System will not crack, leak and can flex.

Horizontal Wall Cracks

Horizontal wall cracks can be the most serious of cracks. Typically, foundations are stressed when pressure (hydrostatic, expansive soil or lateral earth movement) is exerted on the outside of the foundation, causing wall(s) to crack and separate beyond their tensile capacity. This means that a bowing effect has begun, usually due to hydrostatic pressure against the wall. Bowing wall(s) occur most often due to the force of hydrostatic (water) pressure.  Hydrostatic pressure occurs by (negative pitch) soil slopes toward your home causing water to press against the basement walls, causing the weight against the walls to exceed their capacity. Walls can also bow and fail when expansive clays or frost cause expansion of the soils to fatigue and damage the wall. During the winter months the ground freezes, and the expanding water in the soil will press the soil against basement walls. In the spring and summer months, soil will lose water and shrink. This freezing and thawing causes inward and outward movement on basement walls. If you can fit a dime into the horizontal crack in the wall, get a professional opinion from Waters Basement Services, Inc. If not stopped, or properly reinforced, foundations could eventually collapse.


When The Reinforcer is applied to the foundation, it counteracts further outside pressure on the wall, taking the tension force to tensile load that the concrete or mortar joint cannot. For every increase in pressure, The Reinforcer supplies an equal and opposite resistant force making the wall stronger, helping to eliminate shifting, expanding, cracking or bowing. The Reinforcer is a patented state-of-the-art system developed by professional engineers. A combination of space-age polymers and carbon fibers have been processed into a material that is virtually impossible to stretch. Less than 1/16” thick, it is a perfect material to use on basement foundation walls to resist outside pressure.